IIUM Quality Policy

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IIUM Quality Policy

The International Islamic University Malaysia (IIUM) is committed to achieve comprehensive excellence in managing its educational programmes and activities by adopting Quality Management System (QMS)

In pursuit of this, we are dedicated to ensure:
  • That all staff are available and focusing at all times on customer needs and expectations
  • Our commitment to continual improvement of the quality management system
  • That all legislatives and regulatory requirements are complied with
This POLICY will be communicated to all staff, and as a minimum, when requested, stakeholders and or interested parties.
The POLICY, procedures and objectives will be reviewed periodically with the aim of continually improving the effectiveness of the Quality Management System as well as ensuring its integrity, effectiveness, compatibility and alignment with the context and strategic direction of the University.

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IIUM Quality Policy (As of June 2017) 506.87 KB

IIUM Quality Day Awards

The Kulliyyah was awarded the Quality Award for Client and Service by IIUM in 2003, 2004, 2005, 2006. In 2006, the Kulliyyah won the Overall Best Agency Award, First Place and double accolades for 2007 by winning both the First Place Quality Agency Award (Academic) and Quality Customer Service Award (University Level).

The Kulliyyah won Second Place in 2008 and 2009 in the Quality Agency Awards (Academic), and won First Place in the 2010 & 2011 Quality Agency Awards (Academic) at University level.
In 2012, the Kulliyyah repeated its double accolades by winning both the First Place Quality Agency Award (Academic) and Quality Customer Service Award (University Level) at IIUM Quality Day on 28 June 2012. In 2013, the Kulliyyah won the IIUM Agency Award 2013 (Academic) on 14 March 2013, making it the first Kulliyyah to win the award for fourth consecutive years.

Achievements at University Level:

KULLIYYAH: 2016 - Quality Agency Award (Academic) - Second Place


1.  Outstanding Researcher Award (Health & Allied Sciences)
Ramli Bin Musa, Assoc. Prof. Dr. (2013) | Harris Ngow Bin Abdullah, Asst. Prof. Dr.(2010)

2.  Promising Researcher Award (Health & Allied Sciences)
Azrina Binti Md. Ralib, Asst. Prof. Dr. (2010)

3.  Best Teacher Award (Sciences)
Samsul Draman, Assoc. Prof. Dr. (2014) | Nor Zamzila Binti Abdullah, Asst. Prof. Dr.(2010)

4. Highest Citation in Citation Index Journal (Natural Sciences, Technology & Engineering)
Prof. Dato' Dr Humairah Samad Cheung (2010)

5.  Quality Administrative Staff Award (Support Group I - Technical Category)
Zaharin bin Zakaria @ Abdullah (2015) | Fazirah Binti Hamzah (2013) | Mohamad Zir Ainur Qarimie Zakaria (2012)

6.  Quality Administrative Staff Award (Support Group II - Non-Technical Category)
Norazlin Binti Janih @ Jaini (2011) | Zainon Binti Abdullah (2010)

Quality Day 2012   Quality Day 2011