Message From The Director

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Assalamualaikum warahmatullah.

The Information Technology Division is going through an exciting period towards improving its service delivery by restructuring its operations. The Division is undertaking necessary efforts to create conducive climate for IT management with special emphasis on organisational approach to Strategic Information System Planning (SISP).

The division plans to move a step further in improving the University IT strategic planning (ITSP), which focused on building the technology platform and infrastructure, to creating value-added activities riding on these infrastructures particularly those that support the core business of the university in teaching, learning, and research.

Moving from IT Strategic Planning (ITSP) to Strategic Information System Planning (SISP) there will be additional focus and themes including:

  • Continuous and shared decision making activities between the business (Kulliyyahs, Centres, Divisions, and Institutes) and IT Division.

  • Emphasis on Organisational Learning about business problems, opportunities, and IT contribution.

  • Encourage participation of permanent and ad-hoc teams of key administrative and academic managers as well as Information System managers.

  • Team Building themes that enable collaboration between functional team and technical team.

Further agenda are also being considered including the introduction of Green Computing initiatives, strengthening IT Governance, service oriented architecture, IT Risk Management, to name a few.

The current IT Strategic Planning (2007-2011) is undergoing review to address emerging needs, new roles and to create better opportunities in implementing best practices in the management of ICT resources. In addition to that, it will also focus on reducing cost in delivering the IT services.

I would like to take this opportunity to acknowledge the contribution and commitment and to express my sincere gratitude to all the team in the Division for the hard work. I now look forward to fulfilling the ITD commitments as presented in our Service Level Agreement and also to continue our partnership with the users in ensuring that technology enables the delivery of vital services to the IIUM community.



Information Technology Division,
International Islamic University Malaysia